A: In response to the to the heightened requirements for Personal Protective Equipment and social distancing prompted by the COVID-19 pandemic, we developed our innovative and highly effective CrewSafe Face Shield to meet the needs of essential workers across many industries, as well as the general public. It was designed and developed taking into consideration the deficiencies of existing solutions and providing a product that uniquely addresses the most important features and benefits from the end-user’s perspective.
A: The manufacturer, Spellbound Development Group, Inc. specializes in creating innovative solutions for unsolved challenges. The CrewSafe Face Shield was developed using their powerful problem solving process consisting of industrial strength imagination and science.
A: The assembled shield measures 8.5 inches (21.6 cm) in width, by 8.75 (22.2. cm) in height. It weighs just 2 oz (58 grams).
A: The brim mount is made of a durable polymer called ABS and the clear shield is made of high-clarity Polycarbonate. To increase the durability of the shield, it also has a coating that provides improved chemical and abrasion resistance.
A: There are no other sizes or color configurations offered at this time. The length is designed to cover below the chin line, while not interfering with normal head movement.
A: There is no perceptible odor to the shield when worn.
Function & Product Life
A: It is a simple and quick 5-step process. You may find assembly instructions and an instructional video by visiting this link https://tuwuw.com/product/crewsafe-face-shield/ and clicking on the Assembly Video tab and/or the Instructions tab.
A: The shield easily installs onto the brim of most baseball-style caps. Detailed instructions for installation, assembly, and care may be found by visiting this link https://tuwuw.com/product/crewsafe-face-shield/ and clicking on the Instructions tab.
A: It has been successfully tested on a large variety of styles and sizes of baseball-type caps. If it will not work on your cap, try another cap.
A: If the brim is similar to that of a baseball-style cap, it should install easily.
A: No. To ensure proper fit, function and performance of the shield, it requires installing onto the brim of a cap.
A: The product is not specifically designed or sized for children’s caps but you may try it out.
A: The shield is designed and manufactured to be reusable. Always treat the shield with care to avoid scratches and other damage. Note that the components of the face shield may experience degradation with repeated or extended use of disinfecting or cleaning products. We encourage you to follow the Use and Care instructions, which can be found by visiting this link https://tuwuw.com/product/crewsafe-face-shield/ and clicking on the Instructions tab.
A: Not at this time. If the shield becomes damaged or degraded, simply dispose of the entire shield unit.
A: Yes it may. The shield has a permanent coating to improve abrasion and scratch resistance. However, it is not scratch-proof. Handle with care to avoid scratching or damaging the shield.
A: Yes. The shield is designed to accommodate the use of eyewear. If needed, the distance of the shield from your face can be adjusted by sliding the brim mount further or closer to your face along the brim.
A: The shield provides a barrier to help prevent contamination of the wearer from biologicals and occasional splattering of liquids. Please note that the shield is not designed for environments or activities that require high impact protection. We would appreciate your feedback on the shield’s performance in different environments and activities. Please submit to CSfaceshield@tuwuw.com.
A: You may wear the shield on a plane but we do not recommend wearing it while driving.
A: The shield is designed to be fog resistant but does not have an anti-fog coating. If you experience fogging, the anti-fog properties can be enhanced by applying an anti-fog spray or using anti-fog wipes on the back surface of the clear shield. These products are low cost and readily available through many online retailers.
A: The shield does not have a hydrophobic coating.
A: If you would like to drink or eat while wearing your shield, you will likely need to tip your cap up on your head, but yes, you may eat or drink with the shield on.
A: The shield provides a barrier to help prevent contamination of the wearer from biologicals and occasional splattering of liquids. It has been designed to comply with CDC guidelines for face shield PPE. You may find these guidelines by visiting this link: https://www.cdc.gov/hai/pdfs/ppe/ppeslides6-29-04.pdf
A: There are various types of PPE and each have an important function to perform. Face shields provide a barrier to help prevent contamination of the wearer’s face from contact with biologicals and occasional splattering of other liquids. Please refer to the CDC for public health recommendations related to use of PPE for helping prevent spread of COVID-19. Here is a recently published article from the CDC that may be helpful: https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/cloth-face-cover-guidance.html#face-shields
Cleaning & Care
A: Yes. You may clean or disinfect your shield using common household disinfectants or antibacterial soap. To minimize the risk of damaging your shield, we recommend using cleaners and disinfectants compatible with the CrewSafe Face Shield. Please refer to the Use and Care Instructions available at https://tuwuw.com/product/crewsafe-face-shield/ by clicking on the Instructions tab. Note that the components of the face shield may experience degradation with repeated or extended use of disinfecting or cleaning products. We do not recommend washing the shield in the dishwasher.
A: The following common household cleaners may be used to clean and disinfect the CrewSafe Face Shield. Remember to always use a soft cloth and not use any abrasive materials such as scrub pads, rough paper towels or cloths.
- Hydrogen peroxide (3%)
- Isopropyl alcohol (70%)
- Ethyl alcohol (70%-80%)
- RMR-141 RTU® Disinfectant Solution
- Clorox® Disinfecting Wipes
- Bleach (Sodium Hypochlorite) solution (4%)
- Liquid antibacterial soap (e.g. SoftSoap®)
For more information, please refer to the Use and Care Instructions available here https://tuwuw.com/product/crewsafe-face-shield/ by clicking on the Instructions tab.
A: There is no carrying or storage case at this time.
Pricing, Returns & Warranty
A: All face shield sales are final. We cannot accept returns due to the COVID-19 pandemic and for the safety and protection of our employees and customers. Replacements are offered if the product is defective and/or damaged in transit. Please provide a photo of the damaged product along with a description of the defect if requesting a replacement.
A: We guarantee the CrewSafe Face Shield to be free from manufacturer defects. We will offer a refund if the product is defective and/or damaged in transit. Please provide a photo along with a description of the defect or damage when requesting a replacement.